OUR CARE

Our care model is built for kids, teens, and caregivers like you

Find immediate support that helps your child or teen thrive — where and when you need it

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Support for every stage

AGES 0-2

Infants & Toddlers

Parent Coaching

We support parents through the earliest developmental milestones.

Infants and Toddlers
AGES 2-5

Toddlers & Kids

Therapy

We support young children with clinical-level concerns such as anxiety, ADHD, and behavioral issues.

Kids
Ages 6-17

Kids & Teens

Therapy and Psychiatry

We support kids and teens struggling with common concerns like body image, self-confidence, depression, and more.

Tweens
Ages 0-17

All Groups

Parent Coaching

We provide coaching for all parents and caregivers focused on developmental milestones and behavioral concerns. 

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How is coaching different than therapy?

What’s included in your Brightline membership

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Fast access to personalized support

Chat with a mental health expert and schedule video visits within days.

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Evidence-based care from experts

Our providers have years of experience working with kids of all ages.

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Resources for parents and caregivers

We’ll monitor your stress levels and keep you updated.

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Access to our one-stop digital platform

Track progress, appointments, and read expert-backed articles all in one place.

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Getting started is easy

1

Create your
account 

We'll confirm your health plan information, and what services are covered for your child.

2

Tell us about your family

Based on your answers to our short questionnaire, we’ll recommend therapy or coaching. 

3

Book your child’s first appointment

Appointments are available within days, not months.

Sign up today

Hear from our parents & caregivers

In just a few weeks, my son has learned some important and useful skills to manage his anxiety. His therapist is supportive, engaging, and paces the therapy in a way that helps my son feel successful.

Brightline member

Questions from parents like you

Brightline was created for parents by parents who get it. Our team of licensed therapists and expert behavioral health coaches have years of experience doing evidence-based work with kids and teens of all ages. We’ll also keep you informed on your family’s progress, ensure your information is secure, and personalize your care plan — both from the start and as your child’s needs evolve.

We provide therapy and medication management. Our sessions are held via video visit, and you have access to a secure website and app where you can track progress, make and see appointments, and access expert-backed resources. Brightline’s therapists and coaches are available Monday-Friday, 9 AM–6 PM local time.

Coaching deals with behaviors or emotions that your child is experiencing in shorter, focused sessions. Expert behavioral health coaches teach new skills that address things like separation anxiety or tantrums. Coaches then practice these skills with the child, motivating them to work towards positive change and reaching their goals.

In therapy, the therapist or psychologist works with you and your child to change patterns of feelings, thoughts, and behaviors that are causing distress for your family. Therapy is used to assess, diagnose, and treat more severe or complex conditions.

It depends. Brightline partners with health plans and employers nationwide. For most of our members, Brightline is covered by their employer or insurance — with no referrals needed.

We accept insurance from employers and health plans such as Premera, Aetna, Blue Cross Blue Shield, and many more. Our Member Support team can help verify whether Brightline is covered by your insurance. If Brightline isn't covered by your insurance, your family can still access all that Brightline has to offer.

Our Member Support team can provide you with information to submit to your insurance, HSA, or FSA. Call 888-224-7332 to speak with a Member Support specialist.

FAQs