A bright new start
By Brightline, Mar 7, 2025
By Brightline, Mar 7, 2025
Brightline’s vision has always been to offer hybrid care — to reach families both virtually and through tech-enabled care centers. And after several years of growth, partnerships, and helping families, they’re excited to share that they’ve energetically begun the process of finding, designing, and building out their new care centers.
They carefully chose locations based on many factors, including need and existing demand — New York is home to hundreds of families who already know (and are waiting for) Brightline care. Their flagship care center is scheduled to open in Brooklyn, New York in spring of 2025, with more to follow in the fall (also in New York), then in New Jersey, Connecticut, Massachusetts, and eventually, Washington State.
In states where they have care centers, members will be able to engage with their care as they choose — virtually, in-person, or a combination of both (hybrid). In states where care centers are still in planning stages, members will engage with their care virtually.
And, of course, Brightline’s California families with kids under 13 will continue to have seamless access to free behavioral health coaching and resources through BrightLife Kids, in partnership with CalHOPE.
Taking expertise into focused care
While part of the team at Brightline has been focused on where the new care centers will be (and what they’ll look like), their clinical team has been diligently planning what will happen within those walls — the care offerings.
Brightline will bring together pediatric therapists, psychologists, and other clinicians to meet families with kids where they are — whether a child has day-to-day behavioral or mental health issues, is dealing with concerning symptoms, or already has a diagnosis.
Their clinical care plan is purposefully built with the whole family in mind, knowing that when one struggles, there can be a profound ripple effect on everyone.
Brightline will offer and facilitate onsite psychological testing, feedback sessions, and diagnoses.
Kids with more common, generalized concerns including depression and trauma can receive therapy, psychiatry, and medication management as needed.
Brightline has built out two focused programs with the capability to test, diagnose, and treat higher acuity concerns: Anxiety and Obsessive Compulsive Disorders and Attention and Behavior issues.
A constant at Brightline is care for kids and teens ages 2–18; at the same time, they are building out an innovative, new parent therapy practice. Brightline is committed to supporting parents who carry the weight of what their kids are going through, but who don’t always have the tools they need to manage that concern in healthy ways. Parent-centered care will support parents through adjusting to a child’s symptoms or diagnosis, anxiety, OCD, depression, attention and organization, relationship challenges, trauma, and other concerns.
Each family and care provider meets to talk through findings, conclusions, and recommendations. Then, as treatment begins, progress is measured and reinforced through in-person and virtual sessions. The lines of communication between the care team and parents stays open — always. And support through Brightline’s robust digital library means answers between sessions are just a few clicks away.
To learn more about Brightline’s services, mission, and teams, or to find out how you can include Brightline as a vital benefit offering to your workforce, visit brightline.com today.